Kendi

RETURNS POLICY

We strive to deliver you the best in quality and value, if for any reason you are not satisfied with your order we are happy to take back the product and issue you a full refund of your purchase. Products can only be returned if they are still in their original condition and packaging. Used products or products damaged by the customer will not be eligible for a refund. Request your Return Authorization Number by emailing pickmore480@gmail.com with a detailed reason for return and pictures or a video of the product that supports your reason. Upon approval, you will receive the RA# and the address of the closest warehouse where you can mail the product you would like to return. To assure your refund please use the trackable mail service, we will not be responsible for lost or missing packages. Upon the receipt of your package, your products will be examined and a full refund will be issued to your original method of payment. A refund receipt will be emailed to the email address you used when making your original purchase.

SHIPPING

All orders made before 2:00PM are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.